300%revenue growth within 12 months

The client's total revenue in the 12 months after launch against the 12 months before. The system was one of several commercial changes in that period.

Print enquiries through to production and invoice

A numbered record carries print enquiries from specification capture through quotation to production and invoicing.

Sector: B2B print manufacturing
Status: Documented system

From print enquiry to invoice

Key

The system in words

Email enquiries, website forms and storefront orders enter specification extraction. A model creates lead details from the incoming requirements. The numbered lead connects to versioned quotes and then to a production project with permanent file folders. The project branches to queued, rule-based artwork checks and invoice connections. Quote versions retain the commercial record.

Mandate

Keep custom enquiries moving towards a billable order.

The mandate was to preserve the commercial record as each enquiry became a quote and a production job. Email, website forms and storefront orders supplied incoming work. The enquiry held the requirements for quotation, while the project carried the files and invoice connections needed for delivery.

System

The quotation becomes the production record.

Seichō built inbox triage that uses a model to extract print specifications into lead records. Quote versions carry the commercial terms into the project. Permanent folders hold the working files, and the project connects to accounting. The model interprets incoming specifications; a separate, rule-based service checks artwork through a queue.

Controls

Quote versions preserve the terms of the work.

The system retains revisions rather than replacing the commercial history. Project folders keep the files associated with the job. Artwork checking follows defined rules, separate from the model used for inbox triage.

Configured orders carry the specification into checkout.

A related print ordering flow applies product specifications and pricing rules before checkout. It is documented separately from the enquiry-led system above.

Configuration: The configurator applies the product choices and live pricing rules to form the order.
Payment: Checkout connects the configured specification to the paid order.
Artwork: Order administration carries the paid record into the artwork pipeline.

Configured-order completion has its own measurement basis.

How the result is measured.

The headline concerns revenue over the period stated above. It describes business growth alongside the enquiry and production system.

The client's total revenue in the 12 months after launch against the 12 months before. The system was one of several commercial changes in that period.

Related practice: Manufacturing automation. Process automation.
Standards: The firm’s software standards set out the approach to security, migration and reviewed change.